"Outstanding GP"

About: Claughton Medical Centre

My husband has not long been out of hospital after a long stay and after having chemotherapy which took a bad turn and was really poorly with pneumonia, collapsed lung and sepsis in the stomach. He started with a cough which worsened over a couple of days when he came home, and had a fractured rib that didn't help. He sounded like he had a chest infection. I spoke to the receptionist at 3pm to see about an appointment after speaking to his hospital specialists on the same day. The receptionist was really helpful and said she will get a Dr to call that afternoon. We only waited around 20 mins for a Dr to call. She said she will see my husband if I took him around straight away. As soon as we went into the GPS, the receptionist booked him in and took us to the Dr's room, who saw him straight away. The Dr was very caring and professional in her job. He came away with antibiotics, and the advice that if he becomes worse to get intouch straight away. The care and support from the staff and Dr's was more than 100% and we cannot thank them all enough for going beyond the normal care you would expect. My husband has had nothing more than exceptional care from the start of his cancer journey to this day from all staff in Paxton Medical centre.

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Responses

Response from Claughton Medical Centre 4 days ago
Claughton Medical Centre
Submitted on 12/07/2024 at 14:54
Published on nhs.uk at 14:54


Hi Marian,

Thank you so much for taking the time to leave your review. we're delighted that the experience's yourself and your husband have had with us have been positive. I will pass your comments onto the whole team. As always, if there is anything you need please feel free to contact us.

Best wishes,

PMG

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