"Very considerate and helpful"

About: Scottish Ambulance Service / Patient Transport Service

(as a service user),

The driver came from the ambulance service and took me to Crosshouse Hospital and back home again. He was very considerate, very polite, and very helpful. I just wanted to say thank you.

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Responses

Response from Alan Martin, Patient Experience Manager, Corporate Affairs and Engagement, Scottish Ambulance Service 2 months ago
Alan Martin
Patient Experience Manager, Corporate Affairs and Engagement,
Scottish Ambulance Service
Submitted on 12/07/2024 at 16:17
Published on Care Opinion at 16:17


picture of Alan Martin

Dear pagasusnk44,

Many thanks for taking the time to share your feedback here on CareOpinion. It is great to hear positive stories about the work our wonderful staff provide.

If you wish I can pass on the feedback to the driver directly. To do so we would need to know the date and address that the Ambulance picked you up from. This information can be sent to sas.feedback@nhs.scot for the team to pick up. If you do decide to do this, would you be so kind as to make reference to your CareOpinion username so that the team can easily locate your story and share it with the driver as it likely wont be me that picks it up as I am off next week sadly.

I wish you all the very best and thanks again.

Kind Regards

Alan

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