Care Opinion

The staff were second to none

Posted By Michelle563

"The staff were second to none"

About: Daisy Hill Hospital / Day Procedure Unit (Endoscopy)

(as a relative),

My Dad recently went for a colonoscopy at Daisy Hill hospital...his first ever time in a hospital setting - he is in his 70s - so to say he was nervous was an understatement.

The staff from start to finish were second to none in reassuring and chatting away to him throughout the process. Special thanks to Darryl (doctor) and Niamh (nurse). Oh, and he loved the tea and toast after! 

I myself work in the health service and know how underappreciated and undervalued we can feel about our jobs and service we try and provide in today's climate, but I just want to reiterate how lovely the staff were in the endoscopy day procedure unit! Keep up the good work you all do, it didn’t go unnoticed.

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Responses

Response from Natasha Cummins, Endoscopy Ward Manager, Acute, Southern Health and Social Care Trust 2 days ago
Natasha Cummins
Endoscopy Ward Manager, Acute,
Southern Health and Social Care Trust

DHH Endoscopy ward manager

Submitted on 15/07/2024 at 11:51
Published on Care Opinion at 11:51

Hi,

Many thanks for taking the time to publish your feedback on here.

I was a pleasure for our team to have your father through our department and put him at ease with plenty of reassurance.

I will feedback this lovely comment to the team and the particular staff involved.

Thank you, we strive in providing a high standard of quality care for all our patients in Endoscopy DHH.

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