"Great COPD nurse "

About: West Lodge Surgery

Being diagnosed with COPD I was put under the care of a specialist COPD nurse.

Her enthusiasm and experience were second to none, she exudes empathy and understanding and she is also an active listener.

Right from the get go she fully understood the feelings attributed to both the physical and emotional impact of the life changing disease. With this in mind her diagnosis and care plan was all about me.

Thank you for giving me the opportunity to give a positive review of my recent appointment, because so many reviews focus on what doesn't happen, rather than the excellent things that do.

Raymond Lang

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Responses

Response from West Lodge Surgery 8 hours ago
West Lodge Surgery
Submitted on 16/07/2024 at 09:24
Published on nhs.uk at 09:24


We appreciate feedback and look to continuously improve our service to our patients to aim for excellence

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