"Fantastic bedside manner "

About: Northumbria Specialist Emergency Care Hospital

My mum was taken to Cramlington A and E for breathing problems. The doctor who saw her was amazing. He was patient, kind and thorough when dealing with mum who has early stage dementia and limited understanding at the best of times.

All other staff were brilliant too but this doctor stood out in his whole approach.

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Responses

Response from Northumbria Specialist Emergency Care Hospital yesterday
Northumbria Specialist Emergency Care Hospital
Submitted on 15/07/2024 at 09:55
Published on nhs.uk at 09:55


Dear Reviewer,

Firstly, thank you for taking the time to leave a review and share your experience of our A&E Department at Cramlington Hospital.

It has been a pleasure to read that the doctor was patient, kind and thorough with your mum and all of the staff were brilliant.

We will share your kind comments with our A&E team.

Best Wishes,

The Experience Team

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