Care Opinion

Emergency Radiology Department

Story from nhs.uk

"Emergency Radiology Department"

About: Whiston Hospital

I recently had to visit accident and emergency for a Computed Tomography scan and having had such a negative experience with every other department, radiology was incredible. I was seen immediately and every single person I dealt with was so kind and caring and made sure I was comfortable with everything that was going to happen during the procedure. I couldn't get over how genuinely nice and interested every member of staff was. A stark contrast to the accident and emergency department and Ward 1b staff.

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Responses

Response from Whiston Hospital yesterday
Whiston Hospital

Submitted on 15/07/2024 at 14:31
Published on nhs.uk at 14:31

Hi,

Thank you for taking the time to provide your feedback, following your recent experience with our emergency radiology department. We are pleased to hear that you are happy with your treatment, and that you felt everyone who you dealt with was kind and caring. We will ensure this is shared with the team who will be delighted to receive your feedback.

Take care,

Patient Experience and Inclusion Team

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