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"My daughters health"

About: Chesterfield Royal Hospital / Accident and emergency

(as a parent/guardian),

My daughter was taken to A&E on the Tuesday with alot of pain suppose to have been a 40 mins wait turned out to be 4hrs 30mins later, all what was done was bloods were taken, and urine test which came back with blood in but no infections.

My daughter was then sent home with antibiotics while she were there they could see how much pain she were in but didn't take her down for any scans or anything on her stomach or back. Now if the staff didn't think there were anything wrong why would they send her home with antibiotics?

Then on the Friday of the same week my daughter took quite ill, she was sweating very very pale more white and pain was a lot worse, she was taken back to hospital by her husband to them admitting her to turn out she had a kidney stone high up which could have caused sepsis as she had a blockage. This led to surgery and having a stent put in.

So the Dr who seen my daughter on Fri night was absolutely fabulous - unfortunately my daughter didn't get a name but they acted on her pain.

Now if staff had acted on her illness on the Tuesday this could have been dealt with much sooner. If we had known the staff on the Tuesday night, we would have reported it.

Hoping my daughter now will be on the road to recovery

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Responses

Response from Ashleigh Wroe, Quality Governance Lead, Medicine and Emergency Care, Chesterfield Royal Hospital 12 months ago
Ashleigh Wroe
Quality Governance Lead, Medicine and Emergency Care,
Chesterfield Royal Hospital
Submitted on 18/07/2024 at 14:53
Published on Care Opinion at 15:23


picture of Ashleigh Wroe

Good afternoon Babsdawn,

I would like to apologise for your daughter's poor experience here at Chesterfield Royal Hospital.

So that we can look into your daughters concerns in more detail, please contact the patient advice and liaison service (PALS) on 01246 512640, where we can arrange for a clinician to investigate this and contact you.

Kind regards

Ashleigh Wroe

Quality Governance Lead

Medicine and Emergency Care

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Babsdawn (a parent/guardian)

I will check with my daughter if this is ok as she will be able to explain more in detail with her husband

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