After being unwell for three weeks and unable to work I needed to see a doctor. I phoned at 8.00am and was told a doctor would call back. Five hours later I had still not had a call. I drove to the surgery and a nurse spoke to me. She was most patronising to me. Eventually at 2.30 I had a call from a doctor.
I will not return here. The surgery is a ghost town. No patients in the waiting room and no doctors. I will just go to the hospital instead. What is frightening is what if I had had earache or worse, sepsis.
Waiting for five hours for a call back is unexceptible.
"Unexceptable "
About: The Grange Surgery The Grange Surgery Petersfield GU31 4JR
Posted via nhs.uk
- Story from
- nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference
››
Responses