"Extremely helpful and explained the process in detail"

About: Fife Community Services / Rapid Cancer Diagnostic Service (RCDS)

(as a staff member posting for a patient/service user),

Following a GP referral I was contacted by the RCDS team at Victoria Hospital.  After the initial contact I was then transferred to Georgia who arranged my cancer test.  Georgia was extremely helpful and explained in detail the process I would be following. Soon I was given an appointment for a CT scan and some blood tests.  Within days of having these tests my results (all clear) were back and I was contacted again.  I was very impressed with the service and pleased that it all was so quick.  Given the waiting times reported about the NHS this service is quite amazing. 

Do you have a similar story to tell? Tell your story & make a difference ››
Opinions
Next Response j
Previous Response k