Care Opinion

An efficient and kind service

Posted By mercurykw45

"An efficient and kind service"

About: Forth Valley Royal Hospital / Xrays & Scans

(as a service user),

I attended today for an urgent pelvic scan, and could not have asked for a smoother, kinder experience.  Communication and care was great, taken right on time and treated with dignity. Well done to both the radiographer and the care assistant who put me at ease...not an easy task! 

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Responses

Response from Susan McMillan, Deputy Radiology Department Manager, Radiology, NHS Forth Valley less than an hour ago
Susan McMillan
Deputy Radiology Department Manager, Radiology,
NHS Forth Valley

Submitted on 16/07/2024 at 18:23
Published on Care Opinion at 18:23

Hi mercurykw45

Thank you for taking the time to post your lovely comments in regard to your recent scan. I am pleased that the staff were able to put you at ease.

I will certainly pass your comments on to the staff as it is always a boost for them to know that the care they give to their patients is appreciated.

Kind regards

Susan McMillan

Deputy Radiology Department Manager

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