"Appointment request rejected again"

i visited the long furlong medical centre yesterday - 15 july 2024 - to request an appointment for a doctor to review my medical record and complete the driver vehicle licensing agency medical form "d4". i am 69 and completion of this form is a legal requirement to allow me to continue to drive after my 70th birthday. was told to return again tomorrow - 16 july 2024.

this i have now done but this time I was told that only "same day" appointments were available providing i booked them at 08:30hrs on the day.

ideally i wanted to book an appointment with any doctor for a time convenient to both the doctor and patient for any day in the near future. i now understand that long furlong have recently introduced a new policy of same day only bookings. this is not only inconvenient but inappropriate for a good doctor / patient relationship. i questioned what i should do if hypothetically, i were to be taken ill later in the day, and was told that i should ring "one one one" and it was implied that i should not bother my local surgery.

frankly i think this policy is disgraceful and ultimately will only serve to drive patients to seek better service at an alternative medical practice.

i have not been able to post my review as i received this response, "your review cannot include words that are all in capital letters" in fact it appears that no upper case letters are permitted and so i have removed them to make it acceptable as poor english.