Care Opinion

Missing out on our functions

Posted By RHA040288

"Missing out on our functions"

About: Rampton Hospital

(as a service user),

we are missing out on DRC functions at night because the staff are being redeployed. I feel like there is too much noise at night and keeping all emerald patients awake. Night staff are talking and laughing really loud and not respecting us. 

I think it should be made fair. 

& I think we should be able to have crisps in nurse led like we used to before. 

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Responses

Response from Heidi Bedford, Peer support Worker, Women Services - Rampton Hospital, Nottinghamshire Healthcare NHS Foundation Trust last month
Heidi Bedford
Peer support Worker, Women Services - Rampton Hospital,
Nottinghamshire Healthcare NHS Foundation Trust

Submitted on 08/08/2024 at 09:14
Published on Care Opinion at 09:14

Hello,

I can understand your frustrating regarding sessions being cancelled.

Currently due to staffing levels this has been unavoidable.

We try really hard to facilitate as much as we can at the DRC.

Have you spoken to your named nurse or ward manager regarding the noise in the evening, perhaps they could pass on your concerns to the evening staff.

I can offer my support to you with this also.

Heidi

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Response from Lee Buttle, Day Unit Manager, Rampton DRC Womens service, Nottinghamshire Health Care foundation Trust last month
Lee Buttle
Day Unit Manager, Rampton DRC Womens service,
Nottinghamshire Health Care foundation Trust

Submitted on 12/08/2024 at 14:35
Published on Care Opinion at 14:35

Hi,

Thank you for expressing your concerns regarding DRC evening activity cancellations.

I would like to acknowledge that staffing shortages have unfortunately impacted the DRC team being able to deliver the sessions we would normally offer.

I would like to stress these decisions are not taken lightly and we understand the importance in maintaining a consistent programme for you.

Also please be reassured that the hospital management structure are making every effort to ensure that TES activities go ahead as planned and have incorporated various strategies to do so.

To conclude I would just like to thank you for your feedback and both your understanding and patience as we work through these challenges.

Should you have any further queries or concerns please do hesitate to contact me.

Kind regards

Lee Buttle

DRC Manager

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