"Poor experience"

Attended for a dermatology appointment regarding a lump close to my eye. After a 40 minute drive to the clinic, I spent about 6 minutes with the doctor. They examined the lump and then informed me briefly that I would need a biopsy probably followed by excision. I asked for more information as I am aware of the risks due to the proximity to my eye, and also that there is a wide range of possible treatments. My questions were bluntly dismissed and no written information was given to me. The next day I downloaded the letter sent to my GP (I did not receive a copy) in which the doctor wrote that they had discussed the clinical findings with me and mentioned the procedure in depth together with the potential scarring that may occur. This was completely untrue. I expressed my concerns to my GP and requested to be referred elsewhere. The only good thing about this appointment is that I was there for such a short time I didn't have to pay for parking.