"Phone call"

My review is about a phone call my husband had. Been waiting on an appointment for a scan, as my husband found a lump in abdominal area, been waiting weeks, had a phone call asking if he could come for scan tomorrow, expecting him to drop everything at work, as if his boss would give him time off at short notice (call 18.30pm) then oh can fit you in July, oh no I can't fully booked. I'm sorry it's not good enough, my husband still waiting on scan for lump