Care Opinion

I was surrounded by the most incredible team of people.

Posted By Breeda

"I was surrounded by the most incredible team of people."

About: Gartnavel General Hospital / Breast Clinic Gartnavel General Hospital / Medical Oncology

(as a service user),

The world stopped for me today. I was surrounded by the most incredible team of people. Despite the pressure’s & demands 

Lynn , Mr Wilson , Gemma (mammography) & Sian (sorry I squeezed your hand so much ) 

The results were not good, but your care, your time & your professionalism was so valued. 

Thank you all for being so good at your job 

You are inspirational 

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 2 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 31/07/2024 at 10:13
Published on Care Opinion at 10:13

picture of Kevin Torbet

Dear Breeda

Thank you for your heartfelt message and for taking the time to share your experience during such a difficult moment.

We are deeply sorry to hear that the results of your recent visit were not as hoped, but we are immensely grateful for your kind words about the care you received. Lynn, Mr Wilson, Gemma, and Sian, as well as the entire team, will be touched to hear that their support and professionalism had such a positive impact on you.

Your appreciation and acknowledgment of their dedication and compassion are incredibly meaningful. We strive to provide the highest level of care and support, especially in challenging times, and it is reassuring to know that we were able to offer some comfort.

Kind regards

Kevin

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