"Right and Wrong"

About: Community Nursing Services / Mansfield Community Nursing King's Mill Hospital / Urology

(as the patient),

I caught a water infection in Kingsmill Hospital and they did not test me for it.

A qualified doctor came to me to fix a catheter on my penis but he knew that I had been cut on the lining inside my penis and where it was so he had to be careful how he inserted the catheter in me to follow the right channel and not the wrong one leading into the cut. He did his job well and there was no overspill.

Later I was sent home and a few days later a District Nurse came to remove that catheter to see if I could  pass water without it. I could not, so she took her time inserting another catheter in me and once again there was no overspill.

A third nurse came to change that catheter but this time there was overspill and it is still happening. They ignored what I told them and phoned their boss asking if they should change the catheter, the answer was no, because it could be the infection? But what they did not know was that two people had inserted catheters without overspill and I still had the water infection.  My main point is: Had the hospital been open with these nurses, these nurses could have been as wise as the doctor in the hospital that had already seen the x-ray they took showing where that cut is. You can't blame something that is not at fault when you don't know the whole  story, it is not the infection, it is the catheter that has gone in the wrong channel.

PS  I am wearing incontinent pads that I had to purchase off the internet as none has been given to me by my doctor, hospital or nurse?

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Responses

Response from Jo Ranjaya, Head of Community Adult Services (M&A), Mansfield & Ashfield, County Health Partnerships 3 days ago
Jo Ranjaya
Head of Community Adult Services (M&A), Mansfield & Ashfield,
County Health Partnerships
Submitted on 24/07/2024 at 14:04
Published on Care Opinion at 14:32


Dear Unwell21

I am really sorry to hear about your experiences so far with your catheter and the issues you've found on your third change. If you would like to contact our community nursing triage on 01623 781891 (patient line) and advise them I have asked you to contact them and for them to put you through to the community team you reside in (either Mansfield or Ashfield) we will look to resolve your concerns.

Thank you for the feedback and I hope to hear from you soon

Joanna Ranjaya

Head of Service

Mansfield & Ashfield Community Nursing

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