"Made me feel like I really mattered"

About: Causeway Hospital / Medical Assessment Unit

(as a service user),

I was admitted to A&E and after a day and more got a bed in MAU. I was transferred and greeted by Caolan who took my details and made me feel like I really mattered. His manners and work ethic is impeccable with the ability to make me laugh as well.

From there on the staff were amazing from cleaners, caterers, porters and of course the drs. The nurse I was under most was Clare whom I cannot praise enough, she goes above and beyond her call of duty and helped me in so many ways. I cannot remember all their names but they were angels not just to myself but to every patient on that ward. 

I think it' is an absolute disgrace that they are not valued enough. God bless you all and thank you from the bottom of my ❤️

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