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About: Heathway Medical Centre

I call them for emergency, told them

That I’m bleeding so bad, my period is over month, belly pain, back pain, and month of bleeding and is fresh blood. Even feel so dizzy, because loosing lot of blood. And they give me appointment after two weeks.. women to I speak two times by asking for help was so rude and cold.. will go private and if there is problem, than really not gona leave this behind.. that’s not normal, that’s really bad service at Dagenham broadway practice.. i paying lot off money for this service and can’t get any help, i didn’t go to gp many times in my life at all and paying services, and they like this… that’s bad… that’s really bad .. will delete myself from this practice!!!!

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Responses

Response from Heathway Medical Centre 8 months ago
Heathway Medical Centre
Submitted on 30/07/2024 at 12:40
Published on nhs.uk at 12:40


Dear Girmante,

I'm very sorry to hear about your distressing experience. However, there seems to be some confusion as we could not find any records matching the details you provided. It's possible this review might be intended for another practice (we are sharing the same building with another practice).

We do not have any registered patients with your name and have no record of the situation you described.

We are deeply concerned about your situation and want to ensure you receive assistance. Could you please email me directly at heathwaymedicalcentre@nhs.net with the subject line "F.A.O. Practice Manager"? This will allow us to discuss the matter further and provide the necessary support.

Thank you for bringing this to our attention. We are here to help.

Kind regards,

Practice Manager

Heathway Medical Centre

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