"Excellent care"

About: Royal Cornwall Hospitals NHS Trust

I accompanied a close family member to their admission at the Cardiac Investigation Unit yesterday. The staff were all amazing and kept us informed throughout. We also had to visit the Continuous Ambulatory Peritoneal Dialysis Unit in Renal Medicine and had a very similar experience there. Whilst at the hospital, with the help of the Audiology Reception team, I managed to sort out another problem for my relative. The care throughout was seamless and the fact that we witnessed excellence in all the departments visited speaks so highly of the Trust. Well done Team Royal Cornwall Hospital Treliske!

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Responses

Response from Jess Saunders, Patient Engagement and Feedback Coordinator, Patient + Family Experience Team, Royal Cornwall Hospitals NHS Trust last month
Jess Saunders
Patient Engagement and Feedback Coordinator, Patient + Family Experience Team,
Royal Cornwall Hospitals NHS Trust
Submitted on 13/08/2024 at 11:51
Published on Care Opinion at 11:51


picture of Jess Saunders

Dear Anonymous,

Thank you for taking the time to share your story with us. I was pleased to read about the seamless care you experienced in all of the services you and your family member visited while at the Royal Cornwall Hospital.

I am responding to you as a member of the Patient Engagement team here at RCHT, but I will make sure the Cardiac Investigation Unit, Renal Unit and the Audiology Reception Team receive your feedback.

Best wishes,

Jess

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