Care Opinion

Caring,professional superstars!

Story from nhs.uk

"Caring,professional superstars!"

About: Royal Blackburn Hospital

Although I am uner the care of Haematology yesterday was my 1st visit to the Chemo unit at Royal Blackburn. I was very anxious and nervous about all of this. From entry to leaving I received first class care, support and treatment. The lovely young nurse who looked after me was fab. Explained everything as the the day progressed. Lunch,water, cups of tea helped the day progress. I was there longer than I will be in future to check no reactions. O came away with a sense of relief about my visit next week. I imagine a tough area to nurse but you are all the right people. Bless you all. I also had a lovely visit from my Haematology cancer nurse. Again so reassuring. Thank you all.

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Responses

Response from Royal Blackburn Hospital last month
Royal Blackburn Hospital

Submitted on 08/08/2024 at 08:36
Published on nhs.uk at 08:36

Dear Jeanette,

Many thanks for your positive feedback regarding the care and treatment you received by the Chemotherapy Unit at Royal Blackburn Teaching Hospital when you attended for your first treatment session. What a wonderful review for the staff in Haematology and Chemotherapy. Our staff always strive to deliver, safe, personal and effective care and it will be a pleasure to pass on your feedback. Thank you for sharing this.

If there is anything further you would like to tell us about this experience then you can contact the Patient Experience team by email at patientexperience@elht.nhs.uk

Thank you again for commenting and best wishes for your ongoing treatment.

Kind regards

Sarah Ridehalgh

Patient Experience Facilitator

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