"It took ages for staff to answer the buzzer"

I was in Ninewells for 7 days after I had a humerus break and I wanted to say the care I received was appalling. I cannot walk without my Zimmer frame and was just left in bed for hours at a time, it took ages for staff to answer the buzzer when I needed the toilet and I was moved into 3 different wards during that week, one of which was the psychiatric ward due to shortage of bed – not appropriate – really an appalling experience