" Staffs refusal for my sister's support to her…"

About: Pinderfields General Hospital

On behalf of my sister , she has told me on multiple occasions having attended her husbands hospital appointments to a consultant and / or other medical staff they have asked or told her to wait outside in the waiting area not to go into the appointments at all.

As a result my sister Isn't fully informed to her understanding of her husbands appointments outcome of her exclusion

Is this the case she has been told that? Because your outpatients appointments advice says otherwise of family/ spouses are welcome into the actual appointments

I fully understand how the health service works of my extensive career knowledge

Whilst my sister's welfare is increasingly concerning of which is to therfore identify it is actually not the hospital staff at all who are restricting refusal into her husbands consultant appointments as this continues to be the case.

My sincere appreciation of upholding my concerns as there are no other options of support to identify this for me of increasing welfare concerns whilst duly maintaining confidentialities and on this enquiry platform

I fully appreciate

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Responses

Response from Pinderfields General Hospital last month
Pinderfields General Hospital
Submitted on 14/08/2024 at 08:21
Published on nhs.uk at 08:21


Thank you for taking the time to post your comments regarding your sister's recent experience of accompanying her husband to his appointments.

It is clear from your posting how you have both been left feeling extremely frustrated and for that I am sincerely sorry. There can be a number of factors as to why your sister has been unable to accompany her husband but without some additional information, it is difficult to look into this further for you.

We would need the patient's details and their consent before we can explore this further and therefore, I would suggest contacting our PALS team who will be able to help. Their email address is myh-tr.palsmidyorks@nhs.net

Thank you again and I hope you will be in touch.

Kind regards

Clare Blackburn

(Head of Patient Experience)

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