"Audiology in rooms with an echo"

I took my dad - who is in his 90s - to an appointment at the audiology department in Victoria Hospital, Kirkcaldy. He has been having trouble with his hearing aids.

We arrived early and were cheerfully greeted by reception and happily were taken early. My Dad had new hearing aids fitted and we were delighted with the service he was receiving until the sound tests. 

For some reason the audiology department has been placed in rooms with high ceilings and an echo.  I believe it is meant to be temporary but has been there for about 2 years with no sign of getting moved anytime soon.

Can you imagine how frustrating this must be trying to do a sound test on hearing aids when there is an echo? I imagine that some of the patients in this department are elderly and /or cognitively impaired and some like my Dad may not be good on their feet and these patients are having to be asked to go into the corridor to complete their tests where there may also be disturbed by other sounds. This is an absolutely ridiculous situation for the staff and patients in this department. 

Unfortunately I didn't get the name of the lovely member of staff that dealt with my Dad but thank you, you have the patience of a saint.