"24 hours before getting a bed"

My partner got his appendix removed at Crosshouse hospital recently. Then a week later he started to spike temperatures and was experiencing extreme pain at operation site, so bad he felt he was going to pass out. I took him down to A&E where at triage he was told he would speak to a surgeon soon.

5 hours later he was approached and was told that they were sorry he was overlooked and missed and now the surgeons are back in theatre. He could hardly breath the pain was so bad and had still not been offered any pain relief. We arrived at 7pm and it was 1am  before he was offered anything for his pain. He was then placed in a corridor beside a cupboard for the rest of the night.

In the morning he was then transferred to 4c which is basically another waiting room, he had now been in hospital over 14 hours...still no bed and nowhere to lie down and nothing to eat.  Around 7pm after being in hospital for 24 hours he was given a bed in 5b......it was not a real space they squeezed in an extra bed  inches away from another patient pushed beside the window, his name was written on a cupboard door and had no nurse call button.  He was offered no medication in the ward as they stated his notes had not been sent up yet but his notes where actually left at the wrong bed side. 

This is completely unacceptable care.