Care Opinion

Praise for podiatry care & Care Opinion

Posted By Lugh4

"Praise for podiatry care & Care Opinion"

About: Care Opinion Podiatry / Diabetes Footcare Pathway

(as the patient),

I am diabetic and have been for my recent podiatry feet apt. Aoife has been the staff member I have been seeing and there is nothing they could do to improve the care. The staff show so much care and they show so much compassion, she was amazing. It was the whole experience: going out of the house and having a routine apt really helps me as I have been through quite a lot recently and it helps having staff who really care. She went above and beyond. Delighted there are such schemes as Care Opinion to allow us to praise staff when they do go above and beyond.

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Responses

Response from Katherine Buchanan, Principal Podiatrist, Quality and Clinical Practice for High Risk Patients, Podiatry -Allied Health Professional, Western Health and Social Care Trust yesterday
Katherine Buchanan
Principal Podiatrist, Quality and Clinical Practice for High Risk Patients, Podiatry -Allied Health Professional,
Western Health and Social Care Trust

Submitted on 26/09/2024 at 17:35
Published on Care Opinion at 17:35

picture of Katherine Buchanan

Dear Lugh4,

I am Katherine Buchanan, Principal Podiatrist in the Western Trust. Thank you so much for taking the time to leave such positive feedback about your experience with the service. I am pleased that you found our Podiatrist, Aoife to show you compassion, a feel valued as a patient. I have passed on your feedback to Aoife and our wider team. It is great to receive the positive feedback as it helps our staff also feel valued.

Thank you once again for taking the time to leave the care opinion, the team and I am sure, Aoife really appreciate it.

Regard, Katherine

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