"Wonderful care for my wife who has Dementia"

About: Care Homes / Crossgate Learning Disabilities and Social Work / North west area centre Kilmarnock

(as a relative),

I want to thank Northwest Care Centre, Ms Ward and her dental staff in Kilmarnock and The CrossGates Care Home, also in Kilmarnock, who provided transport. Special thanks to carer Nicki, who escorted and stayed with my wife, who resides in CrossGates Bondcare Home, for all their help.  I wish to compliment all for the teamwork, attention to detail, and most of all the kindness and caring all staff demonstrated, that I sincerely appreciate. I wish to highly compliment all for tremendous dedication and caring beyond the call of duty. 

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Responses

Response from Aileen Ferrier, Business Support Administrator to Head of Locality Health & Care & Care Opinion Champion, EA Health & Social Care Partnership 2 months ago
Aileen Ferrier
Business Support Administrator to Head of Locality Health & Care & Care Opinion Champion,
EA Health & Social Care Partnership

Business Support Administrator and Care Opinion Champion

Submitted on 03/09/2024 at 16:00
Published on Care Opinion at 16:12


Thank you so much for your post, I have asked that your message and thanks are passed on to both the Dental Team at North West Area Centre and also to Nicki at Crossgates Care Home.

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Response from Charlie Allan, Service Officer Contract and Compliance, East Ayrshire Health and Social Care Partnership 2 months ago
Charlie Allan
Service Officer Contract and Compliance,
East Ayrshire Health and Social Care Partnership
Submitted on 04/09/2024 at 12:43
Published on Care Opinion at 13:19


As commissioning officer for Care homes in East Ayrshire, I'm delighted to hear you're happy with the service provided by the team at Crossgate Care Home and I have passed this on to the manager for further comment.

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