Care Opinion

Relief from extreme discomfort

Posted By Pullstart

"Relief from extreme discomfort"

About: General practices in Fife Victoria Hospital / Admissions Unit 2 (Emergency Surgical)

(as the patient),

I had abdominal pains which got so bad I made an appointment to see a GP. After examining me he was going to arrange an appointment for an ultrasound scan.  That night I was in such pain I contemplated a 999 call but deferred this and managed to get another appointment with the same GP.

He wrote a letter and sent me off to the Vic immediately. I was dealt with in Admissions ward 2. I was scheduled for a CT scan that day. As a result scheduled for a cholecystectomy the following morning and discharged the following afternoon. No messing about. I am very grateful that I received such prompt and effective treatment. I have been making a good recovery and felt well enough to go on a holiday to Iceland booked over a year ago. 

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Responses

Response from Shelley McBain, Interim Service Manager, Primary & Preventative Care, Fife Health & Social Care Partnership last month
Shelley McBain
Interim Service Manager, Primary & Preventative Care,
Fife Health & Social Care Partnership

Submitted on 23/08/2024 at 11:01
Published on Care Opinion at 11:01

Hello Pullstart
My name is Shelley McBain and I am the interim Service Manager for Primary Care. I am delighted to hear that the quick response from your GP enabled you to get the right care and that you recovered well enough to enjoy your holiday. I would love to pass on this feedback to your GP. If you wouldn't mind, could you please email me which GP made your referral (shelley.mcbain2@nhs.scot).

Thank you for taking the time to write this lovely feedback, and all the best

Shelley

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Response from Lynsey Brown, Senior Charge Nurse, Admission Unit 2 (AU2), Planned Care, NHS Fife last month
Lynsey Brown
Senior Charge Nurse, Admission Unit 2 (AU2), Planned Care,
NHS Fife

Submitted on 23/08/2024 at 11:21
Published on Care Opinion at 11:21

picture of Lynsey Brown

Dear Pullstart

Thank you for taking the time to leave such positive feedback, its great to hear that you were treated so promptly.

I am happy to hear that you were well enough to enjoy your holiday to Iceland.

Best wishes

Lynsey

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