"another stressful visit"

the practice lived up to it`s reputation today. having had the stress of trying to arrange a telephone consultation with a doctor about injecting blood thinners before a holiday who was fantastic and arranged a prescription for me to pick up from the pharmacy. the doctor was not from this practice. he told me to just pop into the practice to have a quick work with the nurse about how to inject correctly. literally a 30 second conversation between appointments would be fine. i could have waited which would be fine. this is obviously to difficult for the receptionist to arrange and after consulting her supervisor i was informed that i would need to make an appointment to do this but there wasn`t any before flying in a few weeks. i don`t require taking up an appointment. why is everything with this practice so really difficult and so stressful? as if they go out the way to be difficult and awkward. you cant phone up, see your GP. currently taking high blood pressure tablets which is not helped by having to come to this place every few weeks. i will go and speak to the pharmacist at Cohens next door who are way more helpful.