"Uncaring "

I went for an appointment and then got diagnosed with severe incontinence.after test the consultant gave my four options and no explanation of the procedures.they just told me to choose which treatment I would like there and then with not knowing anything about them I felt like they just wanted me in and straight out. After been in waiting list a while I finally got an appointment for my procedure but they had to cancel as they had not referred me to see anaesthetic doctor first. They then sent me another appointment and again cancelled because they did not refer my to an anaesthesia first so twice been cancelled and still on waiting list. I’m also a type 1 dietbetic and they gave me no information on what I should do when I can’t eat or drink after midnight and didn’t need to be on the ward untill 11.30 so that 12 hours with no food so my sugars could drop dramatically. There was just no patient care whatsoever and no information about anything that was going to happen with the procedure and after care.