"terrible hospital"

my stepson was in green zone level 3 and the help that he got was appalling,they left him in pain and they did finally come to help they said he will have to wait to se a doctor? they then gave him an aspirin?then left him, people was pressing buzzers on the ward but they was ignored, nurses just sitting around on mobile phones or looking at a computer screen, the only ones that seemed a little bit helpful was the ones with a tea trolly who said they would get someone two hours later we was told the same thing you will have to wait to se a doctor as he has already had pain relief? oh yes the aspirin.shame on that hospital