I was diagnosed with gallstones in 2018 and informed I would need my gallbladder removed and the doctor recommended I would be placed on the waiting list.
Fast Forward to 2024 having been extremely patient as I fully understand the hospitals in NI are barely coping and I didn’t want to cause any further burden to them I was advised to call the relevant department and find out where I was on the waiting list.
I followed the advise to be told I was not on the list and the dept had no file or information on my case. I was shocked to say the least but the lovely secretary could only apologise for the mistake and put my case forward to be looked at. (April 24)
In June I seen a surgeon who further advised gallbladder removal and in July I was offered an appointment in Omagh hospital in August for the surgery..
I was treated as a day surgery patient by an extremely friendly caring professional team
Could not fault the exceptional care I received at this hospital facility.
"The dept had no information on my case"
About: Altnagelvin Area Hospital / General Surgery Altnagelvin Area Hospital General Surgery Londonderry BT47 6SB Omagh Primary Care Complex / Day Procedure Unit Omagh Primary Care Complex Day Procedure Unit Omagh BT79 0NR
Posted by Lucy2020 (as ),
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