Care Opinion

The care I received

Posted By skyjg36

"The care I received"

About: Crosshouse Hospital / Dermatology

(as the patient),

The care I received, from hearing Mr Hussain’s words, telling me I have basal cell carcinoma, to the removal of the lesion by the advanced nurse practitioner and the support nurse was excellent. 

I am not a routine dermatology patient, though it was very obvious to me that it is all the team from administrators to photographers that makes dermatology patient’s journey and experience a positive one. A huge thank you to you all. 


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Responses

Response from Lorraine McFarlane, Senior Charge Nurse, Dermatology, NHS Ayrshire & Arran last month
Lorraine McFarlane
Senior Charge Nurse, Dermatology,
NHS Ayrshire & Arran

Submitted on 10/09/2024 at 11:26
Published on Care Opinion at 11:27

Dear skyjg36,

thank you for taking the time to share your experience with us, via Care Opinion, about your recent appointments in the Dermatology Department, at University Hospital Crosshouse.

I am delighted to hear you have had a positive experience throughout your treatment, from your appointment with Dr Hussain, to Medical Photography, to the biopsy with the Nurse Practitioner and staff and with our administration staff.

I am happy to share your thanks with Dr Hussain, Medical Photography and the Dermatology team. I am sure all staff will be pleased to receive your positive feedback.

I hope your biopsy site is healing well and send you best wishes for the future.

Kind regards

Lorraine

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