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"Prostate Cancer Treatment"

About: Cancer Services / Radiotherapy Western General Hospital / Oncology Western General Hospital / Radiology

(as the patient),

I have been coming for several weeks now. Staff at Reception and in Radiotherapy have been really good. It has been very helpful to see the nurses three times during treatment, and being able to discuss any issues directly with them.

I was diagnosed 2.5 years ago - prostrate was removed and they thought they had got it all. My PSA levels were checked and the cancer had re-appeared after 12/13 months, but they could not find it. I kept going for scans and it showed up eventually in one of the lymph nodes. Half way through all this there was an ‘incidental find’ which was another primary cancer - not related to the prostrate one. I was lucky they found this - if I had not been going for the prostrate scans they would not have found this other one, which was much more serious.

All the staff I have met, except one, have been really good. However I’m not sure all the professionals you see appreciate what you are going through, particularly the doctors and consultants, because they don’t realise how drastic it is for you as an individual. The waiting for results of scans, x-rays etc is particularly difficult. Could this be speeded up? The stress of not knowing what the results are is awful.

One of the differences between my treatment here in Ninewells and in Edinburgh is that the Edinburgh team took great care to make sure you knew what they were doing, but this was not the case for the prostrate team here. Things were not explained in the same depth as they were in Edinburgh, although I have to admit that sometimes you are in such a state of shock that you don’t take it all in.

There is a new robotic procedure which outwardly is much better; but they don’t explain that they are doing the same thing inside. It is still a trauma. It needs to be explained that it is still a major operation.

One bad thing that happened to me - I was let out of hospital on a Thursday or Friday and became very badly constipated over the weekend which was worse than all the previous treatment. I got no help from the NHS and it was the worst experience ever. Maybe before the operation it could be explained that this might happen and what to do to deal with it? Professionals should prepare you for this and tell you what to do. This is part of the problem of being let home before the weekend - they need to be more specific about where to get help if you need it. That needs to be explained clearly to the patients.

I have to mention the Maggi Centre which has been a great help. I have used their services and so has my wife because she has been traumatised by this as well. My wife has been attending courses there which have proved to be very informative. The whole team there are excellent. I am starting on a course myself soon - Life after Cancer.

A good thing that has happened is that one of my employers has been on an awareness course about cancer and this has made her more aware of the tiredness her staff could experience going through treatment. It is not a normal tiredness - you just feel ‘zonked’, which coincides at the same time with not being able to sleep well.

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Responses

Response from Ana Mezzomo, Patient Experience Officer, Patient Experience Team, NHS Lothian 9 months ago
Ana Mezzomo
Patient Experience Officer, Patient Experience Team,
NHS Lothian
Submitted on 27/09/2024 at 15:49
Published on Care Opinion at 15:49


Dear Chris121,

My name is Ana and I work for the Patient Experience Team at NHS Lothian. I am very sorry to hear about your journey and the impact it has had on you and your family.

It has clearly been a challenging experience for you, and I would like to thank you for sharing your journey with us. Feedback like yours is greatly appreciated, it helps us to reflect and learn from what went well, what could be improved and how we can provide better care to our patients.

Please be assured that I have shared your feedback with the teams at the Western General Hospital and with Maggie’s Centre. It is lovely to hear about the support you and your wife have received from the team at Maggie’s Centre, I am sure they will be delighted to receive your feedback.

Wishing you and your family all the best.

Ana Mezzomo

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Response from Morag Moore, Clinical Nurse Manager, Clinical Oncology, NHS Lothian 9 months ago
Morag Moore
Clinical Nurse Manager, Clinical Oncology,
NHS Lothian
Submitted on 27/09/2024 at 16:48
Published on Care Opinion at 16:49


Good afternoon Chris 121,

I hope this finds you well and on the road to recovery.

Thank you for highlighting your concerns through Care opinion and for your feedback.

Waiting for Scans/Xray results is indeed an anxious time and we do strive to make this as quick as possible. Any delays are discussed as to how we may improve timings and information giving. I am sorry to hear about your difficult time over that weekend and I hope you are now feeling better. I will ensure that your experience is shared and learned from.

May I wish you all the best.

Morag ( Moore / CNM for Cancer Services WGH)

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Response from Senior Nurse, Surgery - Ninewells Hospital, NHS Tayside 9 months ago
Submitted on 01/10/2024 at 12:46
Published on Care Opinion at 13:19


Dear Chris121

I am sorry that you have had a negative experience within our department. This is not the standard we would like.

You have raised several issues which I would like to investigate further in relation to the Urology Department, Ninewells Hospital. Please would you contact the Patient Experience Team with your details to allow us to investigate fully. The email address is below

tay.feedback@nhs.scot

Kind Regards

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