"Lovely doctor"

During my visit at a&e I had a lovely young male doctor initials l.s. He was very friendly and compassionate. He made me feel at ease the whole time. He’s a credit to the nhs. I did have a couple of nurses see me but I didn’t get there names. They were also lovely.

The only issue I had was the volunteer woman who was monitoring the queue for a&e reception. She was so rude and had a serious attitude towards myself and other patients just because we went to the wrong queue. She’s more suited as a nightclub bouncer who should have already retired.