"Kindness and efficiency"

I inhaled smoke when my holiday home filled with thick smoke after I accidentally set the microwave on fire by, idiotically, using a paper plate to heat food. I phoned the excellent NHS advice service and the nurse made an appointment for me at Westmoreland. The receptionist was very warm and welcoming, the nurse friendly and listened carefully to all my explanations about the accident. I didnt have to wait long till a nurse checked my oxygen levels. Finally a charming doctor reassured me that I would be fine and the raspiness in my throat would shortly disappear. A wonderful kind and quick service.