"I often have to wait up to an hour for the injection"

About: Altnagelvin Area Hospital / Gynaecology FAU (Ward 43)

(as the patient),

I was not provided with information on a 'suspected molar pregnancy' after I presented to gynae on a 6 or 9 week scan. I was discharged after a d&c without being told this information or even what they suspected. There was no hcg follow up or information given and it was only after 4 weeks when I presented back to ward 43 in Altnagelvin (after a 5 hr wait) with a vaginal bleed passing a large blood clot was I then advised of previous suspected partial molar and was re scanned and referred to Charing Cross Hospital in London for treatment due to persistent molar. 

Altnagelvin now administer chemo injections in ward 43 through the direction of Charing Cross, 4 times a week, every other week. I often have to wait up to an hour for the injection as only a doctor can administer. On a Sunday i often have to wait longer even though my forms states the injection should be administered at 12 noon. 

I often feel quite anxious as most doctors in these wards have never had to carry this out and as the ward is so busy they are often stressed and flustered. The nurses on the ward try their best but I feel like this type of procedure should be dealt with on an oncology ward where it may be taken more serious.

 

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Responses

Response from Donna-Marie Moore, Ward Manager, Ward 43 Gynaecology, Western Health & Social Care Trust last month
Donna-Marie Moore
Ward Manager, Ward 43 Gynaecology,
Western Health & Social Care Trust
Submitted on 23/09/2024 at 17:11
Published on Care Opinion at 21:18


Hello moonbr87,

Thank you for sharing your concerns regarding your ongoing treatment and care with in our Department. I am aware that this has been a very difficult and challenging time for you and your family. I am sorry that this has been an anxious time for you.

I have had the opportunity to speak with you on multiple occasions since your diagnoses and we have talked through the obstacles that you unfortunately encountered, some of which were beyond our control. I am now happy to say that following the different measures I have put in place, your anxiety has been reduced and your treatment has been delivered promptly.

If you have any further concerns at any point in time you can raise them with me personally.

regards

Donna Moore

Ward 43 Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by moonbr87 (the patient)

Thank you Donna.

Yes since voicing my concerns and anxieties you have done all you can to help make this journey of mine a little less chaotic, putting procedures in place were possible and I really really appreciate it.

Everyone on the ward does a brilliant job and I'm so grateful.

Thank you.

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