"Incredibly professional and sympathetic"

About: Southern Health & Social Care Trust / Ambulatory Cardiology

(as a relative),

My elderly mother had come in for tests and a consultation with the specialist cardiology nurse following two falls and an atrial fibrillation (AF) diagnosis.

The nurse, Carolyn, was incredibly professional and sympathetic and put my mother at her ease and explained her condition and the next steps clearly and sympathetically.

All the staff were professional and friendly and my mother was grateful to be so well treated.

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Responses

Response from Diane McGeown, Advanced Nurse Practitioner Cardiology, Medicine and Unscheduled Care Directorate, Southern Health and Social Care Trust 3 weeks ago
Diane McGeown
Advanced Nurse Practitioner Cardiology, Medicine and Unscheduled Care Directorate,
Southern Health and Social Care Trust
Submitted on 12/09/2024 at 08:19
Published on Care Opinion at 08:19


Waltzxr54 thank you so much for taking the time to share the positive experience your mother and you had in ACU. I am delighted you found Carolyn professional and sympathetic and that your mother felt well treated.

I will be sure to pass your comments onto Carolyn and the entire team and I hope your mother is keeping well.

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