Care Opinion

Rugby Injury

Posted By Louise395

"Rugby Injury"

About: Craigavon Area Hospital / Emergency Department Craigavon Area Hospital / Orthopaedics Craigavon Area Hospital / Trauma Ward Northern Ireland Ambulance Service / Emergency ambulance response Radiography services / CT Scans

(as a service user),

After coming down in a line out I ended up with a dislocation and break in the ankle. I was seen in A&E after the paramedics arrived really quickly - the ankle was put back in and i had a CT scan before being admitted to the Trauma ward - I was then moved to Ortho where I spent the rest of my time. 

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Responses

Response from Rachel Jameson, Ward Sister, Surgery and Clinical Services Directorate, Southern Health and Social Care Trust last week
Rachel Jameson
Ward Sister, Surgery and Clinical Services Directorate,
Southern Health and Social Care Trust

Submitted on 17/09/2024 at 16:52
Published on Care Opinion at 16:52

Hello,

My name is Rachel and I am the Ward Sister on the Trauma Ward. Thank you for taking the time to share your feedback. It is important to us to receive the feedback from our patients. I hope your experience on both wards was positive.

I wish you well and a speedy recovery.

Kind regards,

Rachel

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Response from Maggie Hamilton, Experience & Involvement Facilitator, Quality, Safety & Improvement, Northern Ireland Ambulance Service last week
Maggie Hamilton
Experience & Involvement Facilitator, Quality, Safety & Improvement,
Northern Ireland Ambulance Service

The Northern Ireland Ambulance Service (NIAS) Experience and Involvement Facilitator is responsible for developing and delivering high quality, effective services and processes for NIAS Service Users, Carers, their Advocates, the Public and NIAS Staff across Northern Ireland (NI) to facilitate and enable them to fully contribute to and participate in experience and involvement in relation to the NIAS.

Submitted on 19/09/2024 at 14:35
Published on Care Opinion at 14:35

picture of Maggie Hamilton

Good afternoon Louise395,

Thank you for taking the time to share your valued feedback. We are always grateful to those who share their experiences of the services they have received. It was encouraging to discover how quickly the paramedics arrived.

I wish you the best with your recuperation,

Kind regards,

Maggie

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