"Superb diagnosis"

About: Barking, Havering and Redbridge University Hospitals NHS Trust

I came to Queens Emergency Walk In because I had a stye in my eye that didn’t respond to treatments. The doctors I saw were thorough and so professional for they identified a suspected tumour by putting me though various painless tests, which resulted in me having a biopsy confirming their diagnosis, but to avoid any margin of error they sent me for a CTs scan then a PET Scan, which confirmed the tumour as being isolated behind my right eye. I have nothing but the highest praise for these doctors who even asked questions of my childhood for double vision, and I am 81. I cannot praise Queens enough for if I hadn’t gone to them my health would have deteriorated even further butceuthiut my awareness. I’d like to thank All of the Opthamology departments for such wonderful and caring service but especially the consultants who demonstrated so much empathy .I just cannot praise you enough- thank you!

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Response from Barking, Havering and Redbridge University Hospitals NHS Trust last week
Barking, Havering and Redbridge University Hospitals NHS Trust
Submitted on 17/09/2024 at 14:48
Published on nhs.uk at 14:48


Thank you so much for your kind words.  It is wonderful to hear you have had such a positive experience.  I will ensure that your feedback is passed onto the team so that they know what a fantastic job they are doing, we do try and put our patients first in everything we do.  Thank you for taking the time to leave your feedback as this is very important to us. Kind Regards Liam Edwards, Director of Nursing for Surgery, Anesthetic and Critical Care Surgery.

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