"great experience! "

About: Hull Royal Infirmary

had my first ever surgery and on arrival i was very nervous and anxious and i was crying non stop. the nurses and staff on ward 30 were extremely helpful, supportive and friendly the entire time. they made sure i felt comfortable and knew i was in great hands every moment of the day: from talking to the anaesthetist to falling asleep on the operating table, i felt safe. i just want to say a massive thank you to every single person that has managed to turn this scary experience into something i now look at and smile.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Judi Cole, Patient Experience Project Officer. , Patient Advice and Liaison Service, Hull University Teaching Hospitals NHS Trust last week
Judi Cole
Patient Experience Project Officer. , Patient Advice and Liaison Service,
Hull University Teaching Hospitals NHS Trust
Submitted on 19/09/2024 at 12:38
Published on Care Opinion at 12:38


Thank you for taking the time to add your comments to the Care Opinion website. It is always a pleasure to receive such positive feedback from patients and their families. We will ensure your kind comments are shared with the ward staff and managers of Ward 30 and the theatre staff.

If you need to discuss our services further, please do not hesitate to contact our Patient Advice and Liaison Service (PALS) and they can be contacted on:

• Telephone: (01482) 623065

• Email: hyp-tr.pals.mailbox@nhs.net

• Online: https://www.hey.nhs.uk/patients-and-visitors/feedback/

Thank you once again for taking the time to provide us with your views on local NHS services.

Kind regards

Patient Experience Department

Hull University Teaching Hospitals NHS Trust

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k