Care Opinion

My father’s care

Posted By Gelert

"My father’s care"

About: Vale of Leven General Hospital / General Medicine (Lomond Ward)

(as a service user),

My 90-years old father spent one week early September 2024 in Lomond Ward, Vale of Leven Hospital, Alexandria, Scotland.  

Staff recognised him from a previous visit, in particular Sharon the Housekeeper who really ensured Dad was well looked after, settled and his welfare needs catered for.  

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Responses

Response from Margaret O'Rourke, Clinical Service Manager - VOL, Emergency Care and Medical Services/Medicine for the Elderly, NHSGGC last week
Margaret O'Rourke
Clinical Service Manager - VOL, Emergency Care and Medical Services/Medicine for the Elderly,
NHSGGC

Submitted on 16/09/2024 at 13:58
Published on Care Opinion at 13:58

Dear Gelert

Thank you for taking the time to provide feedback about Lomond Ward and in particular the housekeeper Sharon. I will share your feedback with the Lomond Ward team.

I am delighted that your father had a good experience and hope he is recovering well.

with best wishes

Margaret O'Rourke

Clinical Services Manager and Lead Nurse.

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