My experience was not a good one, the clinic was very busy, a double clinic, I was told. Mostly old and disabled patients.
I was at the clinic for 1 and a half hours before seeing anyone at all, no one explained the delay, too busy. The orderly gave me water, I thanked him very much.
Can I say in my working life I was a clinic manager, someone should be responsible for informing patients of delays, general good practice.
By the time I was seen for my injection at 6pm, my appointment was for 3:30pm. I was also behind a patient whose app was at 4:30pm for whatever reason (I was told their notes were before mine)
This should not happen.
"No one explained the delay, too busy."
About: Royal Cornwall Hospital (Treliske) / Outpatient Services Royal Cornwall Hospital (Treliske) Outpatient Services Truro TR1 3LJ
Posted by cheetahjp77 (as ),
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