Care Opinion

Both were true professionals.

Posted By JC2024

"Both were true professionals."

About: Forth Valley Royal Hospital / Ambulatory Care Forth Valley Royal Hospital / Surgical Skin Team

(as the patient),

I attended the Ambulatory Care Unit at Forth Valley Royal Hospital for a small surgery on my right ear Pinna.

David carried out full information chat, I feel his and Laura's attention to detail of procedure was delivered in a very understanding manner. Both were true professionals.

After numbing jag (Ouch!) all went without any pain or discomfort. 

Thanks to both David and Laura 

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Responses

Response from David Miller, Staff Nurse - Minor Ops Practitioner, Day surgery, NHS Forth Valley 2 days ago
David Miller
Staff Nurse - Minor Ops Practitioner, Day surgery,
NHS Forth Valley

Submitted on 24/09/2024 at 18:04
Published on Care Opinion at 18:04

Dear JC2024,

Thank you for leaving us such a wonderful review.

It is an unfortunate irony that the injection to stop the pain is painful itself, but I'm sure you appreciated it's numbing effect.

I hope your ear is healing well and that you didn't feel too uncomfortable afterwards.

Thanks again

David

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