Care Opinion

My mum hit a full MOT

Posted By blackbirdgf73

"My mum hit a full MOT"

About: Lurgan Hospital / Rapid Access Clinic

(as a relative),

We were welcomed with a warm smile and told we were expecting my mum.

No time was wasted and she got her bloods done and she never felt a thing.

Then into another room where blood pressure was taken several times, an ECT done.

Some medical history was taken and a memory test taken. It was all done in a relaxing atmosphere, we even got a cup of tea and biscuits!

An occupational therapist assessed mum’s needs and was given some aids home and will get a house visit as well.

The doctor then came in and gave us her thoughts on all mum’s results. She took time and explained everything clearly. A very positive experience.

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Responses

Response from Yvonne Hanna, Manager, Adult Community Services Directorate, Southern Health and Social Care Trust last week
Yvonne Hanna
Manager, Adult Community Services Directorate,
Southern Health and Social Care Trust

Submitted on 20/09/2024 at 16:41
Published on Care Opinion at 16:41

picture of Yvonne Hanna

Hi blackbirdgf73,

Many thanks for taking the time to leave such positive feedback about our Lurgan Rapid Access Service. It is very reassuring to hear it was a positive experience for your mum.

Having all the team in the one facility at the same time for your mum certainly makes it a more seamless and timely process.

It is good to hear you thought the environment was relaxed and that your mum enjoyed her wee cup of tea.

I hope she remains well.

Yvonne

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