I was rushed into A&E late one night due to a COPD flare-up, and I was truly amazed by the swiftness and efficiency of the treatment I received from both the Ambulance team and the A&E staff at the York Teaching Hospital. Their professionalism and care were outstanding, and by the following afternoon, I found myself on Ward 34, the Respiratory Ward.
From the moment I arrived on the ward, the entire team made a huge impact on me. Nurses like Elle, Evie, Millie, Ruth, Bryn, Sue-Ellen and Michael provided care with such kindness and compassion. I must also mention Ibrahim, the 5th-year student doctor who was attentive and reassuring, as well as Bill, who ensured I was well-fed and hydrated with a smile, and Brian, who tirelessly kept the ward clean and comfortable for everyone.
Each member of the team played a vital role in my recovery, and I couldn’t possibly single out one person—they were all exceptional. They helped me through what was a very difficult time with a level of care, kindness, and positivity that gave me hope and confidence in my recovery. It’s truly incredible how they manage such demanding work with constant cheerfulness and unwavering generosity.
Nurses
Care staff
Ambulance staff
Doctor
Words can't fully express how grateful I am for their support, but I wanted to extend my deepest thanks to each and every one of them, especially Ruth, Millie, Evie & Elle. Their dedication is beyond inspiring, and I wish I could compliment them even more for the wonderful work they do.
Medication
Pain relief
Explanations
Food
Treatment
Staff skills
Staff attitude
Team work
Cleanliness
Responses
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