Care Opinion

Urology/ surgeons/doctors/nurses/everyone

Story from nhs.uk

"Urology/ surgeons/doctors/nurses/everyone"

About: Salford Royal

From start to finish from the fantastic surgeons to wonderful nurses doctors and porters / domestic staff I can only say one word fantastic (wouldn't let me shout it lol) polite caring put a very nervous cancer patient at ease these people deserve to be on a decent wage for what they do the people. no matter what they do for nhs they are such caring one in a million people but the very knowledgeable staff at Salford royal go above and beyond as I am sure all the hospitals do but my experience has been with these at Salford keep up the fantastic work

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Responses

Response from Salford Royal 5 days ago
Salford Royal

Submitted on 23/09/2024 at 20:15
Published on nhs.uk at 20:15

Dear Mr Clark

Thank you for sharing your experience and awarding NCA a 5 star rating!

All feedback is important to us but especially when it is as kind as yours. We were thrilled to learn you felt the whole team involved in your care were knowledgeable, caring, polite and helped to reduced your anxiety.

We will share your lovely comments with the senior leadership team so they can ensure staff involved in your care can read about how appreciative you were for their support.

Kind regards

The Patient Experience Team

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