"Poor initial meeting"

About: The Great Western Hospital

Arrive to be greeted by a rude guy on the door, who renders his own medical opinions upon arrival. Actually rolled his eyes at my wife for being sent here. Whatever school yard troubles exist between the hospitals and the dr who referred us here are not our fault and we should not be made to feel like a burden on arrival. With small children and a late evening visit it was not what we wanted to be doing. But as my wife has had serious medical issues since her last pregnancy these things need checking.

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Responses

Response from The Great Western Hospital 4 days ago
The Great Western Hospital
Submitted on 23/09/2024 at 09:23
Published on nhs.uk at 09:23


We are sorry to hear your recent experience did not meet your expectations. We take concerns seriously and are keen to investigate and take action as appropriate. If you would like us to look into this further, please contact our Patient Advice and Liaison Service by emailing gwh.pals@nhs.net or calling 01793 604031.

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