"Still No Results"

About: Salford Royal

My daughter had skin biopsy taken in July. She has been verbally told that the results have been received however has still not received the results or spoken to anyone about this. She is now having added stress as she is unaware of whether she needs any treatment or not. The results have been received by the hospital over 4 weeks ago but no information has been passed to her or her gp.

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Response from Salford Royal 5 days ago
Salford Royal
Submitted on 23/09/2024 at 20:12
Published on nhs.uk at 20:12


Dear Service Users

We were sorry to hear about the prolonged wait for your daughters biopsy results.

Without more detail we are unable to comment on the departmental pressures, therefore we encourage you to contact the Patient Advice and Liaison Service (PALS) either via 0161 778 5665 between 09:30 hours and 16:30 hours Monday to Friday, or email: pals@nca.nhs.uk.

Your daughters care episode can then be identified and the results can be follow up, allowing the team to provide feedback to you regarding this.

Kind regards

The Patient Experience Team

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