"GP and A&E Services"

11:30 am with Heart issues. Quick service in A&E until we were sent to the GP clinic. Not sure why. It would appear the letter we received was not taken into account. Over 5 hours later and the two doctors had disappeared for their breaks I assume. A full clinic still waiting. Why on earth are two receptionists required when everyone has such a long wait. Long intervals between patients being seen. The system is broke broke. And wasting money on staff seemingly with not a lot to do based on the level of services provided. It’s my perception that they just want to move you on to other departments and be rid of their numbers of patients in order to meet KPI’s. Really disappointed with the level of service received today.