Care Opinion

I woke up with central chest pain

Posted By cassiopeiank35

"I woke up with central chest pain"

About: University Hospital Wishaw / Emergency Department

(as the patient),

I felt pain in my upper chest. I thought about this on and off throughout the day. I took my anti-inflammatory medication I take for osteoarthritis. The pain went away. I also took my prescribed pain killers for osteoarthritis.

As my GP surgery has 17 doctors and last week I got triaged via ask my GP service, I was seen by a locum nurse who did not inform me she was a nurse practitioner. I referred to her as "doctor" during my conversation. She did not clarify her status for me, she checked my ears and gave me amoxicillin for my ears.

My experience at Wishaw General had been seamless tonight with great patient care. X ray and consultation was quick. I feel reassured that my heart health is good. I will be able to sleep easier tonight not fretting over this.

Thanks to a great team of doctors, nurses and radiologists. I am just awaiting the results of one blood test and if all is ok I can go home.

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Responses

Response from Faith McCrea, Service Manager, Emergency & Medical Services, University Hospital Wishaw, NHS Lanarkshire yesterday
Faith McCrea
Service Manager, Emergency & Medical Services, University Hospital Wishaw,
NHS Lanarkshire

Submitted on 26/09/2024 at 16:37
Published on Care Opinion at 16:37

Dear cassiopeiank35

Thank you very much for taking the time to leave feedback on this Care Opinion platform. I am sorry to read that you felt unwell and required to use the services of the Emergency Department here at University Hospital Wishaw. I was delighted to read your positive feedback around how the staff treated you at such an anxious time for you and I am glad to hear that the staff were able to put you at ease and provide reassurance.

I will be delighted to provide this feedback to the Emergency team who are such a committed and devoted group of staff who strive to deliver exceptional person centred care every day for our patients.

I hope the results of your blood test allow you to get home and I indeed hope you start to feel better

Best wishes

Faith

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